All package are shipped via United States Postal Services (USPS). Via Vay Boutique is not responsible for lost, stolen, or damaged packages.

Please allow 2-3 business days to process your order for shipping, unless otherwise noted.

If you need a rush on an order, please leave us a note at checkout or contact us at and we will make every attempt to get your item shipped out in time.

E-mail will be sent with a tracking number upon shipment of item. Please refer to this email and tracking number for any updated on the delivery of your package. Once we ship package, we can only see the same shipping info as you with the tracking number.

Via Vay Boutique is not responsible for incorrect addresses listed at the time of purchase. If an incorrect address was listed, customer will be responsible for additional shipping charges to have package re-delivered.

Via Vay Boutique is not responsible for packages or any damages incurred once they have left our shipping department. Customers must make a claim with their local Post Office if they believe a package has been lost or stolen. Tracking numbers for reference can be found in the shipping confirmation email, or by contacting